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Elliott Bradshaw

3 years ago

The car had to be transferred from another dealer....

The car had to be transferred from another dealer. We were led to believe we could come back, sign paperwork, and have the car. It turns out they did not start the dealer add-ons until after paperwork was signed. After waiting almost five hours my wife was told there was never a chance we could have the car that day.
After several days of heated phone calls and a variety of finger pointing (including blaming my wife and me for not coordinating with each other, blatantly false) we did get the car, and it seems fine. Would not use this dealer again. We went originally because they are one of few open on Sundays. My advice: wait a day and go somewhere else.

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