We stepped out of line to use the bathroom just to...

We stepped out of line to use the bathroom just to find out there was none inside. We were told by the owner that we would not be allowed back in to finish the haunted houses because we stepped out of line. I didn't realize you needed to go through all the houses without stopping. Even the security guard told the owner we didn't leave the building. I'm currently seeking a refund and filling a complaint with BBB. Never had this problem with Frightworld and the houses there are much better from what little I saw here.