J

Jackie Yonemura

4 years ago

We had never dealt with Magnussen Lexus before eve...

We had never dealt with Magnussen Lexus before even though we owned a 2007 Lexus. They were the only Lexus dealer that had an RX 450h in the color and options we wanted so we made an appointment to test drive it. The night before we got a call from Sonny A. that he would be meeting with us regarding the appointment. We thought we were going to be pressured into buying a car with more options. When we got to Magnussen's, Sonny told us that the car we were there to see had been sold and that he had already checked and there were no other cars in the color and options we wanted available. We decided to test drive the RX 450h just to make sure that we still wanted that model and after the test drive, we did. He asked if there was any other color we would take and we finally decided that the Nebula Grey would be fine. He checked and said he would be able to get that color with the options we wanted but that it would take several days. He said if we were willing to wait, that he would have to the car delivered to our home at their cost. After that, we said we would take the car and with the internet discount and Lexus previous owner discount along with our trade-in of our old Lexus, the price was better than expected and there was no pressure at all. We would highly recommend Magnussen Lexus of Fremont if you are looking for any model of Lexus.

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