A lot of little things that added up. We booked a ...

A lot of little things that added up. We booked a promo that included late check out, but were not informed that the valet would charge a whole additional day charge for anything over 24 hrs. We ended up paying $75 extra for 30 min of extra parking time. Should have been informed, since they knew we were valeting. Room keys did not work upon check in. Room service just unlocked our door and started walking in and it was the wrong room
( we didn t order anything). Breakfast order was incorrect. And upon check out we were charged for breakfast (which was included in our promo) , thank goodness I read the receipt. We were also not informed on how the elevator worked ( apparently you have to scan your key in order for it to go beyond the third floor). Not sure we will be staying here again. Shame cause it s a beautiful hotel . Contacted them regarding issues, and never heard back.