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What I can say about Showcase Windows; YOU MAY WAN...

What I can say about Showcase Windows; YOU MAY WANT TO RECONSIDER!

When my initial order of windows arrived, we discovered that the fixed sash on several single hung windows were NOT SQUARE. Not sure how they can manufacture windows out of square, but they did.

The vinyl corner welds, (45's) on the window assemblies were broke and the aluminum lock bracket were not centered in the window causing the sash lock to not seat properly.

As you can see, the quality control is/was extremely poor or non-existent.

The only positive thing that I can say about Showcase is they did agree to replace the windows.

When the replacement windows arrived they all had the same vinyl weld problems, they were broke. There were also pieces missing that cover the window track. Luckily my contractor was able to scavenge the original windows for parts and pieces to get the job done.

Again, extremely poor or non-existent quality control.

As I sit here writing this review I can see stickers all over the windows, ranging from manufacturing batch numbers, window ratings, regions of the country the window is suited for, sizes, etc. But there is one sticker that I cannot find anywhere on the windows, PASSED QUALITY CONTROL .

Showcase s lack of quality control has cost me and my family time and money.

My advice to anyone considering Showcase Windows is, RECONSIDER, THERE ARE OTHER CHOICES!

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