I recently used the company to secure a mortgage f...

I recently used the company to secure a mortgage for my new home. The application process was relatively straightforward, and I appreciated the online platform for submitting documents and tracking the progress. However, I encountered some delays in communication with the loan officer, and it took longer than expected to get a response to my inquiries. The closing process also seemed a bit disorganized, with some last-minute documentation requirements causing some stress. Overall, the company's website was user-friendly, but the customer service experience could have been improved.