M

Mac White
Review of Lot 99 LLC

3 years ago

WARNING: DO NOT BUY A VEHICLE FROM THIS LOT.

WARNING: DO NOT BUY A VEHICLE FROM THIS LOT.
They will lie to you, scam you, and sell you a lemon all the while being completely unprofessional. If I could give them 0 stars I would, as they don t deserve any. To make a long story short I bought a nice looking truck for $15k and ended up having to pay another $18k+ for repairs within the first year. I d also like to mention that after calling the lot trying to get ahold of the manager, Gordon, I received texts from his personal phone in which he was very rude and unprofessional.

Now for the long story, I drove the truck home 20 minutes from the lot and there was a very strong coolant smell. Checked under the hood and saw some coolant had leaked out. Drove it straight back to the lot and they had their mechanic check it out. The mechanic wiped it off and had us drive it around town for a while and come back to check if more had leaked out. Nothing had come out so the mechanic and managers insisted it was fine. Within a few weeks the coolant smell had returned and one day the degas bottle had melted and radiator hose had come off and the coolant had exploded out everywhere. I replaced it and flushed the radiator (which had very dirty coolant), and the hose continued to pop off a few more times, the coolant smell persisted, and the fresh coolant had become black. I took it to a shop that specializes in my vehicle and they said it had blown head gaskets that ll cost $6k. After contacting Lot 99 they reluctantly agreed to pay for half of the expenses ONLY if I took it to a mechanic of their choice (RPM Northwest). Being my only option I took it. I had to pay $200 just to tow it there. It was 3 months before the shop had finished working on the truck and cost me $3k out of pocket. Then a week after getting the truck back the coolant became black again and now smelled like diesel. I took it back to the mechanic and they immediately diagnosed it with blown gaskets and cracked heads!? The receptionist told me she sees this happen all the time; lots like Lot 99 come to RPM and literally tell them to do THE BARE MINIMUM so that the vehicle will run and they won t have to pay to fix it. I ended up taking the truck to another mechanic and the truck was finally fixed for $10k of my own money. I also had to purchase new batteries ($350), breaks and calipers ($2k), and new shocks ($2k) all well within the first year of having the truck, which was in the shop for most of the time.

Steer clear of Lot 99, don t waste your money!!!

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