Peter Low

Review of Maidstone and Tunbridge Wells ...

Nice swanky hospital, but NO good for disabled !!

Nice swanky hospital, but NO good for disabled !!

You have a short walk from the nearest car park, always assuming that you can find a space. Then, if you have an appointment, you have to scan the barcode on your appointment letter. Then you wait by the entrance until your name appears on a screen telling you which outpatients area to go to next (A or B). B is quite a walk for disabled people. Then you have to check in AGAIN and then wait until your name comes up on the screen telling you which room number to go to.
The hospital was obviously not designed by a person with disabled in mind.
Clinics normally run late and it is frustrating at times to find nurses having a good chinwag. Yet you are told there is a "shortage of staff".
Treatments are, when you finally get there, quite good.

On visits to the hospital several times in the last 6 weeks, 2 disabled spaces have been blocked off for the use of contractors working at the hospital laying (if you can believe the wording on the side of the van) imprinted concrete !!!

I have mentioned the lack of suitable disabled parking to staff only to be told to park in the car park up the hill. So it seems that if you are disabled, then this hospital is NOT FOR YOU !!