Lizza Migallos

Review of Century West BMW

I have nothing but rave reviews about this place.

I have nothing but rave reviews about this place.

The website: so much inventory, so many options to choose from. And yet, I managed to find the most perfect car for me, like overnight!

The salesman: Neil Perlmutter is the best. He made my whole car buying experience so quick, efficient and hassle-free. The whole thing took shorter than an average movie. I took a longer time buying a pair of boots than buying my first BMW. I told him which car I wanted from the inventory, he brought the car out, we test drove it, he started the paperwork, took me upstairs to the finance guy and then we were done. I chose not to trade in my old car and I was by myself so he let me drive my new car home and let me park my old car at their lot and told me that I can just pick it up whenever I get the chance. I mean, talk about going an extra mile. When I reached home, I somehow managed to accidentally leave the key in the trunk. I called BMW Assist and I wasn't in the system yet so they could not remotely open the car for me. It was 11 o'clock at night and I didn't know what else to do so I texted Neil. He texted me back right away and walked me through the process of getting roadside assistance. The following morning he texted me to check if everything was ok and he took care of my BMW Assist paperwork right away. I would 10/10 highly recommend him to all of my friends and family! He is the guy you would wanna buy your car from. So look no further. Just take my word for it and go find him.

The finance guy Jarod, the BMW genius Brandon, the valet guy and the receptionist (I forgot to catch their names), the big boss (I also forgot catch his name)---these people were all so nice and so good at what they do.

The delearship--huge, nice interiors, clean bathrooms, good coffee, and best of all, just a mile away from the 101 freeway.

If I ever have to buy another car again, I will come back here in a heartbeat. In fact I'm planning to get my car serviced here when it's time. I would drive 50 miles to LA, even if I literally live 2 miles away from BMW Irvine.

Thank you so very much, Century West BMW for an experience that's nothing short of amazing. I would give you more then 5 stars if there was an option to.