My partner and I booked a fallsview room for 2 nig...

My partner and I booked a fallsview room for 2 nights for our anniversary, after not being out of the house for a weekend away together since 2019. I upgraded when I booked online with very high expectations, our excitement for the weekend was on an ultimate high. We were displeased after arriving in a room that was not throughly cleaned ( bathroom especially ).
We simply explained this to the front desk staff; Tamara took such great care of us, listened to our grievances with care. The Marriott is lucky to have an employee like this; Tamara has completely changed the way we feel about this particular hotel. She took her time with us, she was proactive in her thinking and went out of her way to not only rectify the situation but to make sure we were extra happy, comfortable and enjoying our stay. Tamara was pleasant and professional, as two business women ourselves this is something that we appreciate most. Thank you Tamara.