After tel. Request for repair appointment where cl...

After tel. Request for repair appointment where clear type numbers are requested and we assume that parts can still be supplied from the relevant hob, a technician comes along who tells you within 2 minutes that no parts are available for this hob whether we want to pay 107.80. There is then a proposal made for a different hob and you do not have to pay the 107.80 this proposal is not at all interesting because the type of the proposal on the internet after deduction of the 107.80 is offered much cheaper with several providers.
With this story we have contacted Whirlpool several times by telephone and by e-mail, but all departments do not respond or have poor hearing or do not know it.
Service from Whirlpool Netherlands is therefore far below standard.