Christen McCluney

Review of Renaissance Charlotte South Pa...

I stayed here while visiting family in Charlotte a...

I stayed here while visiting family in Charlotte and was really impressed with the property. I was greeted the moment I walked in and was checked in quickly, offered a glass of wine and then given a brief tour guided to the elevator. That extra step upon check in was really above and beyond. My room was very spacious everything was clean and modern and the bed was heavenly. The mall is across the street and you are surrounded with other restaurants and shopping near by as well. I requested room service for breakfast and it was prompt at the time requested and the meal was good. The second evening instead of wine there were chocolates and champagne in the lobby. I also had a chance to stop by the bar and the staff was very friendly and the service was prompt. This was a great stay and if I can sneak away from family I will definitely stay here again. I appreciate the attention to small details that were shown by the staff, those things make this hotel stand apart.