Marwa Gad El-Hak

Review of Jumia Egypt

This is the worst Ecommerce website I have ever de...

This is the worst Ecommerce website I have ever dealt with. They are unprofessional, they provide NO customer service - and I mean NONE ! not through a phone number nor an email nor the website, nothing no one answers!!
Moreover they are hiring BULLIES to delover the orders. Just today I had one of their delivery people harassing me at the door of my home and refusing to give me an invoice and YELLING at me !!
And if that is not enough they have not refunded me for items that I returned for more than a month now!!