My awful experience with a bike from ''Ebike to go...

My awful experience with a bike from ''Ebike to go'' with PREMIUM subscription:
I had the bike since October or September until March. The problem started when the back tire got flat on (12:38 p.m 17/3.20), I supposed that while I had premium subscription I would have my bike fixed the same or at least the next day but the company told me that I have to book an appointment for 22/3 ( I wasn't able to go to my work the next day). So I told them that I have to do a bad review for their service. Unfortunately on 22/3,I didn't met any guy from the company so the appointment got cancelled. Incidentally my bike got disappeared the same day. Now I have to pay for the bike lost.

I decided to rent an ebike from ''Swapfiets'' :)