J

I would give no stars if possible. I bought my us...

I would give no stars if possible. I bought my used escape from Harpers over a year ago, and bought the maintenances package that now I regret buying. I have taken my car there a total of 3 times. After buying the car I took it there for my first oil change so 5000 miles in and they told me I needed tires. I definitely wasn't buying my tires there so took it to a local tire shop ordered tires and came back to install. Well actually I didn't need tires had about 15000 miles left on them. 2nd time I went there they didn't tell me I needed tires but the numbers on the tread were totally different then the first time so I questioned it and left. Now the 3rd time I went there they told me I needed windshield wipers which I just bought myself at a local auto parts store and were working fine. They also said I needed a air filter which I could do myself. And this time I do need tires and they told me but I told them I wasn't buying them from the dealer. I will never recommend Harpers to anyone and never buy a used car from them again. However now I am stuck with this maintenance package that I will use till its over with and never go back there again.

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