Kaitlyn Belew

Review of Richmond American Homes of Col...

Military families beware!! Highly recommend you FI...

Military families beware!! Highly recommend you FIND ANOTHER BUILDER!! There is a Better Business Bereau advisory for a pattern of complaints, I recommend you read it and also look up reviews on multiple other websites and you'll find more than enough reasons why you should take your money elsewhere. Once we signed the paperwork its like a switch flipped and the company no longer cared about their customer service. We would go weeks without getting a response to emails/phone calls. My family was suppose to PCS and have our home waiting for us when we got to Florida but that hasn't happened yet. The sales office and preferred lender have dropped the ball on paperwork multiple times causing our closing date to change 3 times so far, our original closing date was early August and here we are Mid September and we are living in a hotel because we still do no house due the VP of Sales being so unwilling to work with us on an appraisal issue that is out of our hands. I will never recommend this builder to any of my military friends or anyone for that matter and I'll make sure I keep spreading the word across all review and social media platforms.