Tom Berisford

Review of hiVelocity

I Currently have a collocated rack at DC-1. I am b...

I Currently have a collocated rack at DC-1. I am beyond pleased with my experience in the data center for the past year. There facilities are secure, clean and professional. The staff is more than willing to help while I am on-premises. And the culture of the company "Behind the curtain" is phenomenal. I have never heard negative comments on operations from the inside. While a typical customer would think this irrelevant, a real professional would see this as a sign of stability, leadership and appreciation within the organization. This attribute leads to trustworthy and loyal staff which in turn leads to a much higher quality customer experience. It leads to Do you need help carrying those servers into the building? and Would you like some coffee while you are waiting to talk with so-and-so? Friendliness and efficiency are standout qualities of this local company. I would never dream of getting that from Amazon. If I could even host my physical servers there in the first place.