Bonnie McKay Review of Krav Maga Maryland
They lied when I signed up. You cannot cancel at a...
They lied when I signed up. You cannot cancel at any time like they tell you you can. You either need to move away or have a doctor sign a note saying you were never able to participate again. I tried to work this out with their billing department and due to scheduling issues and medical issues I have never been able to take a class. I talked to Miss me about the billing issue when I was short on funds one day and asked her not to run it on a certain card and a week later she did anyway which overdrew my account. When I called back to raise hell they did refund it back to that card which fix the overdrive problem but I still can't get out of the contract unless my doctor says something along the lines of I'm never able to participate again. So here it is a year and a half later and I'm still paying on it and have never been to go to a class. Make sure you read the fine print. This is something I was very interested in doing and had no way of knowing that I would have run into a medical issue that prevented me from going to class or that the schedule would change to where there weren't any classes available for me anyway due to my work schedule.
In response to your response
This is a blatant lie I raised my voice yesterday on the called when they charged my account after they were asked not to charge that account. I did cuss and I apologized for my language because I lost my temper. They have not worked with me, I have not refused to submit a doctor's note. I have explained to them I am trying to get an appointment with my doctor. Yes it does have my signature on it which I have stated, and I was lied to on set up it's my fault I didn't read that I understand that. However to go online and call me a liar when I am simply stating facts is absolutely ridiculous, childish and not very good business practice.
I have tried to set up a meeting, on the first meeting the young lady had to reschedule, the second meeting my grandson was born that night, I'm sorry I'm trying to find another time when I am available as my daughter clearly stated I have multiple jobs I am doing the best that I can.
Again my account was frozen at one point with a doctor's note so I don't see how I refused to supply you with a doctor's note I just have to go back to him and have him State according to your staff members that it is indefinite. The fact that you will verbally attacked a customer who is simply stating facts is absolutely ridiculous
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