Douglas Sauer

Review of Kaplan Computers

I have dealt with the Kaplan's Service Department ...

I have dealt with the Kaplan's Service Department several times now and they have earned my trust. Service last week was very quick - the staff unofficially identified the issue immediately, ran the comprehensive diagnostics and called me within three days, then completed repairs about six hours after I gave the phone approval. I was very pleased with not only the quickness of the service and the fact that they discussed the pros and cons of all possible options, but also with the reasonable final price.