I've been with this company for a few years alread...

I've been with this company for a few years already for my home insurance. I don't contact them much. But not satisfied with this company. My wife recently had a legal name change and I called the company's office for help and they refused to help and asked me to contact my agent. I emailed them previously for the same matter and never got any response. Ridiculous customer service. I guess they are just happy to collect money.