G Dubs

Review of Einstein Medical Center Montgo...

I took my wife to the Einstein Emergency Room in M...

I took my wife to the Einstein Emergency Room in Montgomery today based on her Neurologist s opinion that she needed immediate care. Her doctor personally called the E.R. to let them know that she had a patient that needed to be seen immediately. Got nothing but lip from the front desk worker that there was no record of the call. I made sure that she knew I didn t care that she didn t have a record as she should have called back when she was informed that a neurologist at their own hospital called and gave them detailed information about a patient and they did nothing to be ready. Then they had her wait as though she didn t need to be seen. At that point, it seemed like every interaction was to let us know that they couldn t fix her problem overnight. We weren t there to have her issue fixed overnight, we were there to get her care for her issues that are life threatening. They did everything in their power including arguing with her Neurologist to not admit her. The E.R. & hospital is a joke that is not servicing patients. They are just turfing patients and trying to get them into the Einstein Network to see them as out patients. While the specialists have been good, the hospital is not to be trusted. I wouldn t send an enemy to this hospital for emergency help ever!!!