Joseph Kenney

Review of ROOF on the Wit

We recently took guests to the Roof at theWit in C...

We recently took guests to the Roof at theWit in Chicago. We had a nice evening with great music, drinks and food. Upon finishing our meal, the waitress apologized for handing our credit card over to another customer who already left the building. They suggested we cancel our card, apologized again and offered to purchase a round of drinks. That simply isn't acceptable. As guests in the hotel, we should have been accommodated differently for the inconvenience of having to cancel a card while traveling out of town.