Rhett Crapo Review of Prestman Auto
Drove from 2 hours away to find a car. Had a parti...
Drove from 2 hours away to find a car. Had a particular car I wanted to see. I had told them via email I was coming to look at this car on this particular day. A particular salesman talked the car up and let me take it for a test drive. I spent an hour testing it and looking it over for any problems. I liked the car and thought I wanted to buy it. We sat down to talk numbers. So, nearly 2 hours after arriving at the dealership and going through all this the salesman says, "Oh wait, oh sorry somebody already has put a deposit on the car!" I thought, "From the time I left and took it for a test drive to now?!?!" Oh no, they had put a deposit on it last night and nobody had notified me after putting all that time into the car. They could have easily emailed me that morning so I wouldn't have wasted my time. Even if they had told me when I arrived that it had been sold I would have been fine with it. No big deal, that happens, but to not even know it was sold until I had put so much time into it. That really frustrated me. Well, to make it worse, the salesman said, "Oh darn, and it wasn't under my name. I really wanted to sell this car!" He was more worried about his commission than his customer service! I couldn't believe it. After shafting me so bad I would have at least expected a water bottle or something, but all I got was an insincere sorry, and a disappointed salesman because he didn't get his commission. Unbelievable!!
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