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This place doesn't even deserve 1 star. On May 7th...

This place doesn't even deserve 1 star. On May 7th 2018 My boyfriend and I applied for a house in Woodbury through T.Wright Properties. Both paying the $50.00 application fee. We never once got a phone call or email telling us whether we were able to get the house or not. So we took it as we couldn't get it and moved onto other houses we liked with other companies. As it was, we qualified for several houses with higher down payments and rent. And I know every company has a different set of "standards" and such to qualify for their properties. But all this peaked my interest. So on Tuesday July 3rd 2018 I emailed T. Wright Properties and stated that we had applied for the house and asking if they could tell me why we weren't able to get the house...cause we loved the house and the location. The guy informed me that it was actually still available and that he would look into it for us and see if we could still get it. He said he would get back to me asap most likely early the following Thursday which would be July 5th 2018. Well Thursday comes and again no calls or emails. I give them more time before I decide to call back understanding that they could be busy. On Monday July 9th I emailed them asking if they had heard anything? They respond back with they should know that day and they would get back to me. Well, we never heard anything back that day or the next. July 12th I get an email where they proceed to tell me that the owner of the house had pulled the house from their management. And he had no answer as to why that was. He tells me that the owner of T. Wright Properties would refund our money totaling $100.00 and they asked for our current addresses so they could send us a check. I give them our addresses and He tells me they will get the refund to us asap. A couple of weeks go by and still no refund or any contact from the company. August 1st 2018 I email them again notifying them I hadn't received it or any new information about it. They email me back apologizing that they haven't gotten back to us and that they would talk to someone in the company and get back to me yet again ASAP...well here it is October 1 2018 and I have yet to get an email, phone call, or the refund. Now that is 6 months with very little effort on their parts to contact us and notify us of what on earth is going on with the property and our refund. How does a company not know that an owner has pulled their home out from their management? And what kind of company takes application fees on said property and proceeds to not refund money for it knowing it's not even their's do be doing business with? Now I know $100 is not a lot of money to some people but to someone who is trying to find a home $100 is quite a bit. I have gotten an apology here and there when I contacted them but still.....this is not professional.

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