Jason Weller Review of Hyatt Regency Newport Beach
Don't be fooled, this is a 3-star at best establis...
Don't be fooled, this is a 3-star at best establishment. Very unbefitting of a Hyatt Regency. The Location is pretty amazing, and that it pretty close to where the positives end.
Some of the rooms are a decent size, but you will still have the awesome joy of hearing the airplanes taking off from nearby John Wayne airport through the windows of your room. Walls are pretty thin too, so other noises from nearby guests can also be heard.
The staff is nice, so theres that. But we were expecting a call from the manager over the condition of our room, and never got that call. When we talked to him, he stated that he knew we had issues with our stay, but he was never informed that he needed to call us.
After checking out, the self parking gate would let us leave either, so we had to go to the lobby to get that fixed.
This is a property that Hyatt would be better off selling and cutting their losses, or putting a few million dollars into for renovations. Only stay here if you can't find any other place to stay and it's under $80 a night; and if you're company if hosting an event here, maybe put in a suggestion to find an alternative. This place needs some serious help.
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