stvnbrry

Review of Boch Toyota

Stay away from Boch Toyota Norwood. I just purcha...

Stay away from Boch Toyota Norwood. I just purchased a CPO 4Runner at Boch Toyota last week. I went in on Monday of Thanksgiving week and purchased, signed everything and completed the deal and was going to pick up Wednesday. I was told to call my insurance company to get the policy switched to complete registration which I did Tuesday. I expected to leave there on Wednesday with everything all set. When i arrived the salesman is not there and I'm waiting for the vehicle. When he arrives he pulls the car out front switches the plates off my trade and hands me my old registration and basically sends me on my way. I asked about registration and he says you have 7 days from purchase. He again tells me to contact my insurance company to start the reg. I told him I already have and he says to text him on Monday. I text him Monday morning about reg and he gets back to me Monday night at 6pm and tells me to call my insurance company saying they have nothing from them. I call Amica on Tuesday morning and they state they've received nothing from Boch. He finally calls on Tuesday and says everthing is set to get the sticker and inspection done tomorrow (Wed). I leave work early on Wednesday to complete everything and pull into the service bay around 12:35 to get the reg and inspection done and surprise, surprise, they can't find the reg and nothing has been done. They AGAIN tell me to call my insurance company. When I called at 12:45 about this not being done she tells me she still has nothing from Boch about new vehicle. She checks the recent faxes and says she found it and it was faxed over at 12:43 a minute before I called. So having to wait around until 2 to finally complete the salesman offers me a free tank of gas for my trouble but since I had 3/4 I could come back for it. I left finally with the reg and inspection done with no paperwork for the purchase. Nothing on the extra coverage I purchased 7yr/100k warranty.

They also tried to sell me a remote starter that was already on the vehicle which I found out it had by accidentally pushing the lock button three times while it was in my driveway.

Again, stay away. I've never been treated so poorly while spending 35k on a vehicle.