First time staying here and it was OKAY. Nothing s...

First time staying here and it was OKAY. Nothing spectacular. I definitely expected it to be like the Crowne Plaza or Rosen hotels, but it was pretty basic. Beds were okay, but pillows were way too soft! No firmness at all. The room doors slam very loudly!

Breakfast was just okay--very limited selection and the section doesn't seem that organized (kitchen/wait staff seemed like they were not use to being that busy). Also, I was a party of 1, yet it took about 15 minutes to seat me, although every waiter saw me and kept going. Once I sat down, nobody directed me on how to get my food nor came back to offer me any drinks or simply check on me.

Despite all of all that, the hotel front desk staff was WONDERFUL! Especially Steve (short, older gentleman)... he made my stay a pleasant one.

Overall, I may not stay at this exact hotel again, but I may try another Hilton.