I wanted to share a quick story about how amazing...

I wanted to share a quick story about how amazing the customer service is at this location.
I was headed on a group ride that I organized and was riding my Moto Guzzi California Stone. Headed to the West Side Highway, my bike shut off and I couldn't figure it out. My buddy and I thought the battery but I just checked everything the day before. We were stumped and screwed! Lucky for me, (so I thought) the Moto Guzzi shop was not to far.... so he left his bike and we pushed my bike to MG.
Come to find out they couldn't help because they are just a show room! Pissed off, I called Ducati Triumph NYC and spoke with Tony, who told me to bring her over. Once more I pushed.
They happen to be busy on that beautiful Sunday morning (duh). Coming to find out it was a broken ground lead to my battery.
Everyone was so helpful and friendly and willing to get me back on the road.
This is the type of exemplary customer service people claim they can't find in NYC. Thank you so much to the entire staff. From the Mgmt. down. Great Job!!