Brooke Matson

Review of Downtown Honda of Spokane

My exhausted pipe was rusted and broke away from t...

My exhausted pipe was rusted and broke away from the muffler, causing my car to sound very loud. I took it to Larry H. Miller Honda where I've been going for years for routine maintenance. After taking a look underneath, they told me it would be a $360-$400 fix for the exhaust system, as they'd need to replace quite a few parts.
Just to price check, I went to a small muffler shop where the mechanic laughed at the need to replace the entire system, and said it was a minor fix that would cost all of $43. He was shocked they wanted to replace the entire system as he said all was working just fine--just the connection needed replacing. I am angry that they suggested unnecessary repairs to my car in order to jack up the price.
When I called to cancel my appointment with Larry H. Miller, I told them the repairs were unnecessary and they acted flabbergasted, which I don't believe as they are the dealership and know Hondas inside and out.