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Laura O

3 years ago

Looks can be deceiving! Walked in to check in thou...

Looks can be deceiving! Walked in to check in thought we were getting what we paid for high end resort with amenities WRONG paid $700+ for 3 nights for a run down room with lackluster appliances and a tub that didn't drain!!! Attempted to contact management and NO ONE CARED!! Roaches throughout not only my room but in the halls and elevator! It looked like a rundown old cheap motel!!! DO NOT STAY HERE UNLESS YOU GET FULL DISCLOSURE! Was also told we got paddle boards, bikes, and other fun equipment but no. It was a lie! When we asked about it once we had already checked in and gotten charged we were told it was EXTRA! Not what we were told on the phone!

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