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Absolutely TERRIBLE experience. Nurses were awful ...

Absolutely TERRIBLE experience. Nurses were awful and rude in the pre-op area. I was already scared, nervous and in tears before they even got my vitals.
Collette was very rude to me by demanding I take a urine pregnancy test and became confrontational when I expressed my displeasure with this as I was on my cycle AND have had BOTH of my fallopian tubes removed.
I met with another nurse after trying to produce a urine sample ( unable to do so due to dehydration) and SHE became rude and confrontational when I was not happy with my experience this far. She asked me what my problem was "as she's only trying to help and I seem irritated '
No kidding! I then sat in a " pre-op" room win close Proximity to other patients and was able to listen to their PRIVATE medical history, as well as them be able to listen to mine.
My procedure did not start until an hour past it's scheduled time. I received NOTHING for anxiety as I had specifically requested when making the appointment, when speaking with my doctor several rimes before the procedure, as well as upon check in.

I was completely shocked at the poor patient care and bedside manner of the staff working there.
The only saving grace is that the nurse I saw in recovery (I am unsure of her name) was kind to me.
I will never allow my doctor to send me back to this facility for a procedure and will never recommend this facility

*** UPDATE*****
I spoke to the nurse manager today and she was less than helpful. Her response to my experience was "I'm sorry.The two people you met first weren't nurses. They were just medical assistants." I'm not sure WHY it matters that they were MA's not nurses, their behavior was AWFUL.
She made NO attempt at all to make me feel better about The two people you met first weren't nurses. They were just medical assistants." I'm not sure WHY it matters that they were MA's not burses, their behavior was AWFUL. She did not even pretend to care about making the situation right, or speaking with her staff to ensure that this doesn't happen to anyone else.

Another update: The nurse manager actually told my doctor that I was the one who was rude, and that I screamed and cussed at her and her staff, none of which was true.
My doctor threatened to no longer see me. Once he heard my side of the story he understood. The fact that I was treated terribly and then had to defend myself to my doctor is unacceptable. I will never go back to this surgery center

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