zehuti man Review of Rooter PLUS! Heating & Air Con...
I wish I had read the reviews before calling them....
I wish I had read the reviews before calling them. They came out and pumped my holding tank and my pumping tank...yes, the pumping tank, which had about 4 inches of water in it. Shame on me for not knowing that a pumping tank is where the water goes to be pumped uphill, and if it were full, then it'd be faulty. But a few inches is normal. They charged me an extra $195 for that, on top of the $295 for the holding tank. The "coupon" I got from the internet didn't get me any discount -- it's $295 and $195 whether you have a coupon or not -- that's deceptive in my book. They also told me I needed $3000 worth of "repairs." Fortunately, I declined and got a second opinion. The second opinion said I needed no repairs and, he was incredulous that they charged me anything at all to pump the pumping tank. I'll know better next time. Hold your nose at these guys.
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