Whoever the lady is that answers the phone is soo...

Whoever the lady is that answers the phone is sooooo rude! Dont expect to be confused and ask for clarification because you'll just recieve a very snotty response and treated like in idiot. I had to call her because of my job and even with being super nice to her she has in attitude! This is the second time! Not cool at and very disrespectful. She really needs to be taught how to give better customer service because obviously she doesn't know how to be kind.