This rating is for the hotel. We were in room 21...

This rating is for the hotel. We were in room 213. Do not stay in this room. It's right near the front doors where people unload their luggage. It's very noisy day and night. Unfortunately you have to have the window open in the summer as there is no air conditioning. Fans are provided in the room. The room itself is spacious and beds are comfortable. There is a fridge and coffee maker is the room. For some reason there is no luggage rack so have fun with your suitcase on the floor. The front desk staff was helpful. I realize it's an arts centre but you still run a hotel business. It's conveniently located in Banff and there is a large free parking lot.