Nichole West Review of HCA Rockford Center
As a mother of a child that was put into this faci...
As a mother of a child that was put into this facility I am beyond horrified at the treatment my son experienced by the staff. The first time we met his social worker and the doctor the doctor immediately jumped to wanting to put my son on pills that I specifically told her I was against then we are told by the social worker and I quote I can tell you two were going to be trouble. That was extremely unprofessional of her. When I didn't agree with the doctor and try to express my feelings about what I felt needed to be done she stormed out of the room. After that the next night I get a call from the nurse saying my son was upset and he wanted to medicate my son for being upset not violent not combative just upset. Come to find out a nurse had held my son in his room and then got in his face and told him she's not the one he wants to mess with. She deliberately intimidated my son with an indirect threat. Every time I call There every single person I spoke to told me something different. My son was on able to brush his teeth for three days he was not being woke up for breakfast after that he was being fed cold breakfast food like eggs only cold. There was another patient on his floor who apparently disliked my son because of a verbal argument they had and I was told by the nurse that she is a violent patient. My son specifically told me that the staff there yells and curses at the patients. The doctor I felt was extremely unprofessional the day we came to get our son by not wanting to speak to us about our son. The social worker states in front of my son that she will be glad when I'm gone and when they could not find my sons school binder my son said I don't care I just want to leave the social worker then says in front of my son well your mom is going to make a very big deal out of it with an attitude. My son became scared not only of the patients that he Saw beating up other patients but also of the staff. Also not one time did anybody ask me for his patient ID number when I called in. My son also expressed to me that the staff was not consistent in giving him his medication that he actually had to remind them that he had to have his medication. Over the weekend when I had requested the paperwork be started for us to withdraw our son from the facility I was told quite a few times by different staff members that the doctor could have a judge make my son stay there I felt like this was an intimidation tactic I don't appreciate it my son is not that severe there was no call for it. I'm putting this out there for every parent who gets on the site to read the reviews please reconsider putting your child in this facility. I found the staff to be completely incompetent. After talking to my son more I also found the staff to be in some kind of immature power struggle with the patients and that is not the kind of attitude to have when working in a facility like that. My husband and I are still considering seeking legal action against this facility for the mistreatment of our son it is because of this facility and the treatment of the staff towards my son that this did not work for him. Please think long and hard before you put your child into this place.

Comments: