Heather Nielsen

Review of Joe Cotton Ford

We just came to look at and buy a truck, cash in h...

We just came to look at and buy a truck, cash in hand. This truck was pretty much just what we needed, and was almost identical to the one we were replacing. We drove 45 minutes to get there to see this one particular truck before they closed, and even called beforehand to let them know we were on our way. We got there with 15 minutes to spare, so we walked right over to see it, asked to test drive it, and our salesman, John said, "Nope. Sorry, we close at 7. The gates close at 7." So we left. I guess he wanted to go home more than he wanted to let us drive it around the block. Really disappointing. We were ready to buy.