Milan Rouse

Review of Roadshow BMW/ MINI

The EASE OF USE and IMMEDIATE ATTENTION of the web...

The EASE OF USE and IMMEDIATE ATTENTION of the website was excellent!

When using the online search tool, I submitted my request of interest about a vehicle.

My submission was after hours, but I received a phone call first thing the following morning.

Without hesitation, an appointment was booked within the hour.

Upon arrival, we were greeted by the receptionist. She was professional and polite!

Overall, our experience was one of self-choosing, no pressure, and no question was viewed as bad.

Tony Williams, who I cannot call our "salesman" due to his approach to meeting our vehicle and financial needs, was more than helpful, polite, and patient. We had a lot of questions!

He ensured we had every question answered. If he was unable to resolve the question, he sought an answer.

By the end of our transaction, although we were over our planned budget, Tony worked to get us in the best financial position possible, but that is the power of selfless customer service. And we were happy with the final outcome!

Tony Williams represented this location with extreme integrity. His handling of our circumstances was personal and professional.

My family is more than grateful to have done business at this location.

Thank you Tony Williams for your excellent service!