Paul Gosselin

Review of Power Home Remodeling

I've waited over two years to leave this review. ...

I've waited over two years to leave this review. I see many reviews are posted immediately after the work is completed. That's ok if you want say how great the sales person and contractors were to work with, but in the end it is about the quality of the product and how it performs.

Power Home Remodeling worked on several projects for us (Windows, Gutters, & Aluminum work), but the biggest was our window replacement. The sales person did great job showing how great the windows are, but after having 20 windows replaced I'm totally disappointed. The Aluminum was ok.

This is why I would NOT purchase or recommend their windows or other products:

1. Drafty - 80% of the windows are extremely drafty. Meaning you can feel cold air when standing in front of them. I think this is 70% poor installation and 30% window design and quality. But regardless these are expensive windows and they just don't cut it. Every fall I go and stuff tissue into the windows to help keep drafts out. Obviously it doesn't really help.

2. Faulty Design - How good can the windows be if insects can actually get through the screen and eventually into the house. The felt or insulation the windows use actually allows insects and thus air to easy get through. In the fall it is common to find bugs that have made there way in from the cold.

3. Poor Service - Aside from trying up-sell more services the company has not followed up on anything. They work hard at the time of completion to have homeowners leave a great review. I'd love to see them stop out in the dead winter and show me why there windows are actually so great.

4. Too Many Sub-Contractors - Most all their contractors are 3rd party. The sales people and project managers work for Power, but not many else. I have my gutters adjusted 5 times, all by different crews. They will slap a Power Magnet to the standard white van, but these are independent contractors get the work subbed out.

5. Poor Quality - The windows themselves are supposed to be a high quality private label product exclusive to them, but they certainly cannot be compared to the top end window companies. Their products supposedly come with a lifetime guarantee, but that seems par with every window company. Overall they are middle of the road. I did reinstall one of their windows myself and there are far few drafts which is why I feel the actual installation was poorly done. Most of the time contractors try and finish in one day and work into the night as they did on our home and just want to get done. They can barely see what their doing. Quality control takes a big hit.

In the end I have several remaining windows to have replaced and I'll buy a better product and do myself or look for another alternative. I definitely won't be using or recommending Power to anyone. The savings I should be seeing is not there.

Sadly if you are getting your windows replaced to not only save on your electric but help the environment. Well I'd say mother nature didn't gain
very much here. Power Home isn't going to help bring down your carbon footprint that much. :)