Mohamed Selim

Review of Dental city

They raised the prices of the Gloves and all the p...

They raised the prices of the Gloves and all the protective gear after the corona. We had a payment agreement and they seemed fine with it and we had payments scheduled towards our balance. we placed an order last week and they lied to us that it was shipped. And we called again to make sure it is shipped. They said it was shipped, it will be any day in your office.
I have patients coming and we need impression material and i lost business because of them. Very bad customer service and Josh in our conversation threatened me, he will send me to collections if we stop dealing with them. and instead of calming me down. He hang up the phone. Honestly i don`t know how we can get treated like this. I think we should only deal with Benco, Henry Schien or Patterson. Any of the big names in the market definitely have better customer service.