Out of the large number of plans Caresource presen...

Out of the large number of plans Caresource presented with the best coverage for said premium and is networked with fair amount of doctors and hospitals in greater dayton area. HOWEVER, my current problem is speaking to a representative that actual knows what they are talking about. Several times I've spoken to reps and a manager to resolve discrepancies on account with them coming up with all kinds of nonsense to act like they answer your questions or dispute. So far they've had issues with there website and receiving online payments resulting in attempting to charge extra payments. Spoken to caresource a total of 4 times all about 2-3 hours over the span of 3 months with the same result of them realizing they had made a mistake and will have the finance department correct it. Every Time they state they will call within 7-10 days. Then never do, and every time I call they have no record of my previous calls. Its great insurance if you don't mind being charged double payments and left with no recourse due to the wonderful government.......