Just moved back home from Ft Meade, MD. Medically ...

Just moved back home from Ft Meade, MD. Medically retired. Called here to get started with the VA system here. Explained that I wasn't sure how this works, other than I was told to contact the VA upon my arrival. Male who answered came off rude and redirected me to elgibility. Well it rang once and hung up on me. Called again, same guy answered and redirected me once again. This time it rang for a few minutes than reconnected me back to him. Told him what happened and he informed me they must be away or busy. Called again after a short amount of time and same situation happened. So far not impressed.