Alisa Nix

Review of J. J. Keller & Associates, Inc...

I called this company because I needed a temporary...

I called this company because I needed a temporary oversize hauling permit so that my husband could take a 10ft wide floating dock to a client. I worked with these folks for 4 days trying to get a permit. They asked for a massive amount of information and after getting all of that information to them they said that we would have to get a DOT number before we could get the permit and gave me a number to another agency to call to get that. When I called them he said it would cost almost a $1,000 to get one but that I did not need one anyway and to call JJ Keller back. I called back and spoke with a new person I am not sure what her name was but she insisted that I get a DOT number even after telling her about the call to the agency that they had asked me to call. She continued to demand that I get this DOT # until I just became frustrated and hung up. I then did another search online for temporary hauling permits and found the direct line for NC DOT hauling permits. I called and spoke with Cheryl who was fantastic I had my permit in less than 10 minutes for $22!!! I do not normally post reviews of companies but this was such a horrible experience that I hope to help others avoid it. Long story short DO NOT call JJ Keller for temporary hauling permit just call your local DOT!