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In response: My appt was just cancelled out of now...

In response: My appt was just cancelled out of nowhere. I will not be seeking medical attention from the VA in MN.....11/18/17....Everyone was great except on nurse at the front desk in the Emeegency room. Very nasty and short. I was there for panic attacks and have never been treated like this of any VA Ive been. She is a fat slob who didnt have her name tag showing. She started asking me personal questions while in the lobby. I asked softly Do we really need to discuss this out here? She said "if u dont want to, fine!" And shoved the papers in the face of the admin beside her. Just nasty. The woman who called a week later to set up an appointment had a nasty attitude, also. Telling me my initial appt must be made in the a.m. I said well Im new to the city and get off mid afternoon and Im not avail til a certain time. She said Oh Ok, like, Oh Well. I hung up on her. The have continued to call. Not interested in receiving anymore care at this facility than I have to. Ive heard this VHA had a low employee satisfaction rate. I believe it. Everyone else, security, eligibility/enrollment staff, and the other depts I went to including Womens Health and Primary care were pretty awesome. Def second worse experience Ive ever had at a VA as a veteran of nearly 20 years.

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