They offered laundry for $25, but charged me over ...

They offered laundry for $25, but charged me over $90 because they sent it out for dry cleaning without my permission. (It was undergarments that are normal machine wash).

It was unreasonably difficult to attempt to work his issue out, but they assured me it would be taken care of, however I found that I was charged for the unapproved dry cleaning bill anyway.