Deborah R. Traina-Santos

Review of FAIRFIELD COUNTY AUTOMOTIVE GR...

Was in the market of shopping for my son's 1st car...

Was in the market of shopping for my son's 1st car as a late graduation/birthday gift.

I inquired through Car Gurus and I received a call right away from Ernie. It was the start of an AMAZING experience. Spoke with Ernie, went up to Connecticut to meet him and he had the car pulled out and ready for me. There was absolutely no pressure, he knew this was my first time doing this and my first stop. Ernie quickly became a friend, we sat and talked about EVERTHING under the sun after we talked the car. I told him I still wanted shop around over the weekend.

He even gave me tips on what to look for in making my decision, even texted over the weekend to see how my search was going. His sincere concern, interest in us as the customer and professionalism was what made me want to buy the car from HIM.

Ernie was NOT the pushy, high pressured, fast talking sales person we were prepared for. He worked with us on the price and even went as far as asking for the video of me surprising my son with the keys (my son cried).

I told Ernie I WILL be a repeat customer and a friend!! He was GREAT!!!