I miss Heggs!!! I brought my car in for an oil cha...

I miss Heggs!!! I brought my car in for an oil change and an A/C problem I was experiencing. They needed to keep my family car for the unexpected A/C repair that was covered under my warranty and they had no loaner car available. I was very disappointed in my customer service. They had my car for a full 24 hours. I ended up having to pick up my van before the part came in because it was Labor Day weekend and like I said it s our family car. They said they ordered the part and gave me back my unfixed car. I have never been contacted since or followed up with. I haven't taken it back in because I have school drop off and pick up every day and need access to a large vehicle to tow around my 4 kids to activities. I would of never purchases a car from this dealership and I am super bummed the Heggs sold to courtesy because Heggs had the best customer service!