Rollon Leraistre

Review of PJ Camping

We ordered a Quest top of the range canvas tent th...

We ordered a Quest top of the range canvas tent there. Unfortunately it wasn't on stock despite the description on the website. With extensive actions from James it has been delivered within the said time frame of 4 working days.
A second misfortune arrived as the poles came rusted and some bit were missing, refraining us of setting it up in the garden for a check.
Taken seriously by Lillie of their customer support, everything has been put in order overnight. We have been delivered with a brand new set of poles, along with all the missing parts (pegs are really useful to set it up !!), and the wrong parts being collected at the same time.
From a cold start, it has been wonderfully managed in a very short time.
Thanks to all, we are now geared for our holidays starting tonight !