Overall disappointed. Communication before the ser...

Overall disappointed. Communication before the service was average. I missed the original call to confirm the service however rang back 3 times but couldn t talk to anyone who could give me any information about a pick up time.
The actual service seemed to go well and the communication was good. The person who picked the car up and dropped it off was very professional however the car wasn t even cleaned. This was typical of the experience and makes you question the quality of the work being done. I may well switch to an independent service option where frankly it is better value, more flexible and potentially a better service. Sorry I can t be more positive.