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Review of Pull-A-Part

I need a used wheel rim so called Pul a Part and t...

I need a used wheel rim so called Pul a Part and they told your car is available at Conley location, drove an hour to get there. it shows online they have car make, model and year but it doesn t shows car have which parts available.
When U reached there, checked in self service PC where is car parked, then they took a Photo and electronically sign to go in yard, I asked some questions cos this was my first visit but customer service was poor, employees looks tired, and willing to answer happily, two employees one and a guy was pulling each other hair. which was weird at work place.
Went in yard, there was not a clear numbering so you can find car row easily and no one was in yard to help where is row 212. When I found car Big surprise came, there was no tire or rim on that car. so have to drive back without having anything.
Giving two stars, cos online(over the phone customer service is good, huge inventory of cars and each car have a sticker which shows make and year of car.