Most DoubleTree hotels I've stayed in are 3.5-4 st...

Most DoubleTree hotels I've stayed in are 3.5-4 stars but this one...this one possibly deserves a 0. I booked the hotel 4 weeks before our trip. We arrived at midnight and they told us that they had overbooked the hotel and didn't have any rooms. After explaining to them that I had confirmed my reservation and that I expect them to find us a room, they reluctantly said they might have a room available but they need to make the bed (what the?). Anyway, we waited for 50 minutes for them to make the bed. The girl at the counter was rude the entire time, acting like I was doing her a disservice by showing up for my reservation. After an hour of waiting we finally got into the room. It felt like a 1 star motel 6. Hot, stuffy, dirty, smelly. I wouldn't recommend this hotel to anyone.